Support center
when you need it.

Connect supported broker accounts through Edgeable in Settings, or upload a broker CSV from the Import section of your dashboard. Edgeable manages the broker connection; the platform also accepts standard CSV formats.

Edgeable-connected accounts include Tradovate, Rithmic, and ProjectX identities. CSV imports and TradingView Paper Trading are also supported. Check our Product Roadmap for future platform support.

Yes! All data is encrypted in transit and at rest. We use industry-standard security practices and never share your data with third parties. See our Privacy Policy for details.

You can cancel your subscription anytime from your account settings. Email us at support@profitabul.com if you need assistance. There are no hidden fees or long-term contracts.

Yes, you can export your trade data and analytics reports as CSV files from your account settings. You own your data and can export it anytime.

Yes, you can add multiple trading accounts to your Profitabul dashboard. Each account is tracked separately, but you can view combined analytics across all accounts.

Refund requests are reviewed case-by-case. Contact support@profitabul.com with your account email, charge date, and reason for the request. Subscriptions renew automatically unless canceled before renewal, and taxes may apply based on your billing address.